Privacy Policy

At Guide Turco, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you book our private tours, transfers, or use our website.

1. Information We Collect

We only collect essential information required to fulfill your bookings and provide a seamless experience:

• Personal Details: Name, email address, phone number, and language preferences.
• Travel Details: Flight numbers, pickup/drop-off locations, and itinerary details.
• Payment Information: All credit/debit card transactions are processed securely through our authorized payment gateway (iyzico). We do not store or retain your card details on our servers.

2. How We Use Your Information

We use the collected data strictly to:

• Process your reservations and secure your transfers/tours.
• Communicate vital updates regarding your trip (e.g., flight delays or meeting points).
• Improve our website experience and customer support.

3. Data Protection & Sharing

• Your personal information is treated with strict confidentiality.
• We never sell, trade, or share your data with third-party marketing companies.
• Data is only shared with trusted operational partners (such as transfer drivers) strictly to the extent necessary to execute your requested service.

4. Your Rights (Including KVKK Compliance)

In accordance with international privacy laws and the Turkish Data Protection Law No. 6698 (KVKK), you have the right to request access to, correction of, or the deletion of your personal data stored in our system at any time by contacting us via our official email.