Privacy Policy — GuideTurco

As Guide Turco, we place great importance on your personal privacy and the security of your data. This Privacy Policy explains how your personal information is collected, used, and protected when you use our private tours, transfers, or website.

1. Information Collected

We only collect the essential information necessary to process your reservations and provide you with a seamless service:

Personal Information: Name, email address, phone number, and language preference.
Travel Information: Flight numbers, pickup/drop-off locations, and itinerary details.
Payment Information: All transactions made via credit or debit card are processed securely through our payment infrastructure (Garanti BBVA Virtual POS) and are encrypted. Your card details are never stored on our servers.

2. Use of Information

We use the information we collect solely for the following purposes:

To complete your reservations and secure your transfers and tours.
To communicate critical updates related to your travel.
To improve the user experience of our website and enhance our customer support.

3. Data Protection and Sharing

Your personal information is protected with strict confidentiality.
Your data is never sold or shared with third parties or marketing companies.
Information is shared only with our operational partners involved in delivering your requested service (e.g., the relevant transfer driver) to the extent necessary for the proper execution of that service.

4. Your Rights Under Law No. 6698 on Personal Data Protection

As a data subject, you may exercise the following rights by applying to Guide Turco via our official email address: info@guideturco.com, in accordance with Article 11 of the Law:

To learn whether your personal data is being processed,
To request information if your personal data has been processed,
To learn the purpose of processing your personal data and whether it is used appropriately,
To know to whom your personal data has been transferred domestically or abroad,
To request correction if your personal data is incomplete or inaccurately processed,
To request deletion or destruction of your personal data if the reasons for processing no longer exist, even if it has been processed in compliance with KVKK and other applicable laws,
To request that third parties to whom your data has been transferred be notified of correction, deletion, or destruction operations,
To object to the processing of your data via automated systems that may result in a decision adverse to you.